Effective date: 16-08-2018
Lagran provides digital products, software, and IT services. As such, most of our services are delivered electronically and not through physical shipping.
Digital Deliverables
All software, applications, and digital services are delivered via secure channels such as email, project management tools, cloud storage, or direct deployment to client servers.
Delivery timelines are mentioned in the proposal, quotation, or project agreement.
Service Delivery
For website, mobile app, ERP, CRM, or digital marketing services, delivery is milestone-based and communicated to the client in advance.
Clients are responsible for providing timely feedback, approvals, and required information for smooth delivery.
Shipping of Physical Items (if applicable in future)
If any physical products (e.g., hardware, packaged software kits, promotional material) are shipped, standard courier/ logistics partners will be used.
Delivery timelines may vary by location (usually 7–15 business days within India). Tracking details will be shared with the client.
Delays
Lagran is not responsible for delays caused by client dependencies (e.g., missing information, delayed approvals) or external factors beyond our control (e.g., courier delays, force majeure).
Confirmation of Delivery
For digital services, delivery will be deemed complete once the project files, credentials, or access details are shared.
For physical products, delivery will be deemed complete upon confirmation by logistics partner.